Patient Satisfaction
Quick Info:
HOURS : Mon/Weds/Fri 7 AM - 4 PM | Tues/Thurs 9 AM - 6 PM
SCHEDULING / QUESTIONS : (913) 549-9970 | Marathon Health Portal
LOCATION : Center for Academic Achievement, 8200 W 71st St, Shawnee Mission, KS 66204 (Located on the NW side of the building next to the Fitness Center, Door 13)
LINKS : Home | Appointments | Eligibility & Cost | Services | Staff | FAQ
Post-Visit Survey
At the end of each visit, every patient is handed an iPad by the staff to complete a short survey. Below are the results of the patient responses:
99.7% rated services as good or excellent
99.7% indicated they are likely or very likely to return
99.8% indicated they would recommend the health center
99.8% felt their privacy and confidentiality were maintained
98.1% stated that they waited less than 10 minutes to be seen beyond their original appointment time
98.4% indicated the available appointment times were convenient for them
The following word cloud was generated with the free form comments (word size is based on frequency of recurrence):
Patient Testimonials
Testimonials SMSD_Andy Walter.pdfTestimonials SMSD_Jennifer Noll.pdfTestimonials SMSD_Julie Doty.pdfTestimonials SMSD_Nicole Churchill.pdfTestimonials SMSD_Mary Hedges.pdfTestimonials SMSD_Charla McNabb.pdf